Field Service Solution | Mobile Application

A mobile application supports the on-site service process with which all data can be recorded on the spot in online or offline mode; therefore, you will never lose valuable information. Numerous automated processes help you fill out the worksheet, such as barcode scanning or autofill of work time and distance travelled.

Executing service tasks

• Route planning
• Send status report to the service center and the customer
• Mobile app for on-site work
• Parts picking by barcode or QR scanner
• Fill in, create and print a worksheet on-site
• Capture client’s signature on-site
• Customizable process types (e.g.: preparation for winter, maintenance, removal)

Tracking service items

• Record information related to service items and parts
• Track serial numbers
• Track the lifecycle of service items
• Inventory information
• Store and display the picture of items

Managing contracts and orders

• When performing repairs/non-planned tasks, it is possible to combine these with planned maintenance tasks

Subcontractor management

• Administration of the work of subcontractor’s service technicians and of the parts used.
• Work on-site on a mobile device in online or offline mode

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